Collaborative Software

"Simply having rules does not change the things that people want to do. You have to change incentives."

"I joke that I started as a kid revising the encyclopedia by stickering the one my mother bought."

"Greatest misconception about Wikipedia: We aren’t democratic. Our readers edit the entries, but we’re actually quite snobby. The core community appreciates when someone is knowledgeable, and thinks some people are idiots and shouldn’t be writing."

"To me the key thing is getting it right. And if a person's really smart and they're doing fantastic work, I don't care if they're a high school kid or a Harvard professor; it's the work that matters."

"Ideally, our rules should be formed in such a fashion that an ordinary helpful kind thoughtful person doesn't really even need to know the rules. You just get to work, do something fun, and nobody hassles you as long as you are being thoughtful and kind."