"widespread feeling that newspapers are failing in their duty of truly representing the complexity of some of the most important issues in society."

“The BBC is almost certainly the best news organisation in the world – the most serious, comprehensive, ethical, accurate, international, wide-ranging, fair and impartial.”

“Journalists have never before been able to tell stories so effectively, bouncing off each other, linking to each other , linking out, citing sources, allowing response – harnessing the best qualities of text, print, data, sound and visual media. If ever there was a route to building audience, trust and relevance, it is by embracing all the capabilities of this new world, not walling yourself away from them.”

“Unnoticed by most of the world, Julian Assange was developing into a most interesting and unusual pioneer in using digital technologies to challenge corrupt and authoritarian states.”

“The greater the speed required of us in the digital world – and speed does matter, but never at the expense of accuracy or fairness or anything which would imperil trust – the more we should be honest about the tentative nature of what is possible.”

“We will encourage reporters to be as specific as possible about the source of any anonymous quotation.”

“All journalism is investigative to a greater or lesser extent, but investigative journalism – though it is a bit of a tautology – is that because it requires more, it's where the investigative element is more pronounced.”