"A ‘good 10 percent’ of American products comes out of big-idea organizations that don’t believe in talking to the customer. They’re run by passionate maniacs who make everybody's life miserable until they get what they want."

“not only believed that the impossible can be done, but that it must be done.”

“The technology needed for an early Internet-connection implant is no more than 25 years off. Imagine that you could understand any language, remember every joke, solve any equation, get the latest news, balance your checkbook, communicate with others, and have near-instant access to any book ever published, without ever having to leave the privacy of yourself.”

“The Internet represents the greatest story telling technology since the development of language. It will be far more important than reading and writing as a purposeful tool. Everything that is enabled by story telling will be enabled by the Internet.”

“Art and design are not luxuries, nor somehow incompatible with science and engineering.”

“In 250 years, reading and writing will have turned out to be a fad.”

“There's no Bits, like Show Bits”