#time

"Most of the constantly rising burden of paperwork exists to give an illusion of transparency and control to a bureaucracy that is out of touch with the actual production process. Every new layer of paperwork is added to address the perceived problem that stuff still isn’t getting done the way management wants, despite the proliferation of paperwork saying everything has being done exactly according to orders. In a hierarchy, managers are forced to regulate a process which is necessarily opaque to them because they are not directly engaged in it. They’re forced to carry out the impossible task of developing accurate metrics to evaluate the behavior of subordinates, based on the self-reporting of people with whom they have a fundamental conflict of interest. The paperwork burden that management imposes on workers reflects an attempt to render legible a set of social relationships that by its nature must be opaque and closed to them, because they are outside of it. Each new form is intended to remedy the heretofore imperfect self-reporting of subordinates. The need for new paperwork is predicated on the assumption that compliance must be verified because those being monitored have a fundamental conflict of interest with those making the policy, and hence cannot be trusted; but at the same time, the paperwork itself relies on their self-reporting as the main source of information. Every time new evidence is presented that this or that task isn’t being performed to management’s satisfaction, or this or that policy isn’t being followed, despite the existing reams of paperwork, management’s response is to design yet another—and equally useless—form."

React to this quote

More by Kevin Carson

See all

“In a very real sense, every subsidy and privilege ... is a form of slavery. Slavery, simply put, is the use of coercion to live off of someone else's labor. For example, consider the worker who pays $300 a month for a drug under patent, that would cost $30 in a free market. If he is paid $15 an hour, the eighteen hours he works every month to pay the difference are slavery. Every hour worked to pay usury on a credit card or mortgage is slavery. The hours worked to pay unnecessary distribution and marketing costs , because of subsidies to economic centralization, is slavery. Every additional hour someone works to meet his basic needs, because the state tilts the field in favor of the bosses and forces him to sell his labor for less than it is worth, is slavery. All these forms of slavery together probably amount to half our working hours. If we kept the full value of our labor, we could probably maintain current levels of consumption with a work week of twenty hours. As Bill Haywood said, for every man who gets a dollar he didn't sweat for, someone else sweated to produce a dollar he never received.”

“But the point, as I argued with Caplan, is not that managers are inherently less intelligent or capable as individuals. Rather, it’s that hierarchical organizations are—to borrow that wonderful phrase from Feldman and March—systematically stupid. For all the same Hayekian reasons that make a planned economy unsustainable, no individual is “smart” enough to manage a large, hierarchical organization. Nobody–not Einstein, not John Galt–possesses the qualities to make a bureaucratic hierarchy function rationally. Nobody’s that smart, any more than anybody’s smart enough to run Gosplan efficiently–that’s the whole point. No matter how insightful and resourceful they are, no matter how prudent, as human beings in dealing with actual reality, nevertheless by their very nature hierarchies insulate those at the top from the reality of what’s going on below, and force them to operate in imaginary worlds where all their intelligence becomes useless. No matter how intelligent managers are as individuals, a bureaucratic hierarchy makes their intelligence less usable.”

“The great investors are almost entirely clueless as to what their supposed “employees,” the corporation managers are doing. The CEOs are almost entirely clueless as to what the branch and facility managers are doing. And the management of each facility are almost entirely clueless as to what is going on within the black box of the actual production process. In the light of this reality, Mises’ “entrepreneur”—so carefully and closely involved in the minutiae of choosing between technical possibilities of production, a brooding omnipresence guiding the efforts of every employee—is largely a construction of fantasy. It’s quite ironic, in fact, considering that Mises starts out the block quote above with the announcement that the entrepreneur is not omnipresent.”

“Localized, small‐scale economies are the rats in the dinosaurs’ nests. The informal and household economy operates more efficiently than the capitalist economy, and can function on the waste byproducts of capitalism. It is resilient and replicates virally. In an environment in which resources for technological development have been almost entirely diverted toward corporate capitalism, it takes technologies that were developed to serve corporate capitalism, adapts them to small‐scale production, and uses them to destroy corporate capitalism. In fact, it’s almost as though the dinosaurs themselves had funded a genetic research lab to breed mammals: “Let’s reconfigure the teeth so they’re better for sucking eggs, and ramp up the metabolism to survive a major catastrophe—like, say, an asteroid collision. Nah, I don’t really know what it would be good for—but what the fuck, the Pangean Ministry of Defense is paying for it!”

“. The central theme of contemporary autonomist Marxism is a shift from giant organizations and insurrectional seizure to gradualism and Exodus. The rapid transformation of the working class, the blurring of the lines between work and the rest of life, and the shift in meeting a growing share of our needs into the informal and social economy, mean that the Old Left’s workerism , its focus on the production process as the center of society, and its treatment of the industrial proletariat as the subject of history, have become obsolete. In this regard, read Toni Negri’s contrast of the Multitude to previous Old Left ideas of the proletariat. Mostly, I call it a heroic fantasy because any model that envisions a post-capitalist transition based on the universal adoption of any monolithic, schematized social model is as ridiculous as Socrates and Glaucon discussing what musical instruments and poetic metres will be permitted in the perfect state. The real world version of the post-capitalist transition — just as with the transition to capitalism five centuries earlier — isn’t a matter of any single cohesive social class, as the subject of history, systematically remaking the world guided by some single, comprehensive ideology, and organized around a uniform institutional model. It’s a matter of a wide variety of prefigurative institutions and technological building blocks that already exist in the present society, continuing to grow and coalesce together until they reach sufficient critical mass for a phase transition — a phase transition whose outlines can only be guessed at in the most general terms. This is the model advocated by Michel Bauwens, by Paul Mason, by John Holloway, by Peter Frase, and by a lot of other people who can hardly be fitted into any American individualist ghetto.”

“Foreign war is a very useful tool for manipulating the popular mind and keeping the domestic population under control. War is the easiest way to shift vast, unaccountable new powers to the State. People are most uncritically obedient at the very time they need to be most vigilant.”