"A main problem in the study of organizational change is that the environmental contexts in which organizations exist are themselves changing, at an increasing rate and towards increasing complexity. This point, in itself, scarcely needs laboring. Nevertheless, characteristics of organizational environments demand consideration for their own sake if there is to be an advancement of understanding in the behavioral sciences of a great deal that is taking place under the impact of technological change, especially at the present time"

“There are reasons to believe that the world economy is once again in the throes of a phase change. There are also reasons to believe that this phase change, like the preceding ones, will involve a paradigmatic shift in the organization of people around their work. If this is so, then our perceptions of what has happened in the past decade or more in the world of work may need to be modified; likewise our perceptions of where those changes are leading us”

“The simplest type of environmental texture is that in which goals and noxiants are relatively unchanging in themselves and randomly distributed. This may be called the placid, randomized environment.”

“In the selection of papers for this volume, two problems have arisen, namely what constitutes systems thinking and what systems thinking is relevant to the thinking required for organizational management. The first problem is obviously critical. Unless there were a meaningful answer there would be no sense in producing a volume of readings in systems thinking in any subject. A great many writers have manifestly believed that there is a way of considering phenomena which is sufficiently different from the well-established modes of scientific analysis to deserve the particular title of systems thinking.”

“We have now isolated four "ideal types" of causal texture, approximations to which may be thought of as existing simultaneously in the "real world" of most organizations--though, of course, their weighting will vary enormously from case to case.”

“I am inclined to agree with Max Bom, the German physicist, who reckoned that the acceptance of a new quantum theory would occur only with the passing away of the old physics professors... the acceptance will await a new generation that starts off with a question mark on the old paradigm”

“More complicated, but still a placid environment, is that which can be characterized in terms of clustering: goals and noxiants are not randomly distributed but band together in certain ways. This may be called the placid, clustered environment.”