"TQM is focused on everyone's satisfaction. TQM is an unyielding, continuing, improving effort by everyone in the company to understand, meet, and exceed the expectations of customers. TQM is not just a quality control program."

"My brother Fairchild has just bought himself an "electronic janitor", a costly device which, I understand, keeps his house at an even temperature of 70 degrees without any effort on his part whatsoeve…"

"LSD, yeah, the big parade – everybody's doin' it now. Take LSD, then you are a poet, an intellectual. What a sick mob. I am building a machine gun in my closet now to take out as many of them as I can…"

"Fear and superstition always follow the unseen, the unknown, the whispered of."

"Croft had an instinctive knowledge of land, sensed the stresses and torsions that had first erupted it, the abrasions of wind and water. The platoon had long ceased to question any direction he took; …"