Michael Hardt and Antonio Negri on Work

"In the same way that the figure of the peasant tends to disappear, so too does the figure of the industrial worker, the service industry worker and all other separate categories."

"In fact, the old Marxist distinctions between productive and unproductive labor, as well as that between productive and reproductive labor, which were always dubious, should now be completely thrown out."

"We have to construct the figure of a new David, the multitude as champion of asymmetrical combat, immaterial workers who became a new kind of combatants, cosmopolitan bricoleurs of resistance and cooperation."

"in general, the hegemony of immaterial labor tends to transform the organization of production from the linear relationships of assembly line to the innumerable and indeterminate relationships of distributed networks."

"Beginning in the 1970s, however, the techniques and organizational form of industrial production shifted toward smaller and more mobile labor units and more flexible structures of production, a shift often labeled as a move from Fordist to post-Fordist production."

"The capitalist call workers to the factory, for example, directing them to collaborate and communicate in production and giving them the means to do so. In the paradigm of immaterial production, in contrast, labor itself tends to produce the means of interaction, communication, and cooperation for production directly. Affective labor always directly constructs a relationship."

"what is called the flexibility of the labor market means that no job is secure. There is no longer a clear division but rather a large gray area in which all workers hover precariously between employment and unemployment. Second there is no "reserve" in the sense that no labor power is outside the process of social production. The poor, the unemployed, and the underemployed in our societies are in fact active in social production even when they do not have a waged position."

"A second part of criticisms , which relate closely to the first, focus on the economic conception of the multitude. … "You are really against the workers!" … Industrial labor has been displaced from its hegemonic position over other forms of labor by immaterial labor, which now tends to transform all sectors of production and society itself in line with its qualities. Industrial workers remain important, then, but within the context of this new paradigm. Here arises, then, but within the second criticism of this pair, that our argument of hegemony of immaterial labor replaces the old vanguard of industrial workers with a new vanguard of immaterial workers - Microsoft programmers leading us on the shining path. "You are just postmodern Leninist in sheep's clothing!" they cry. No, the hegemonic position of a form of production in the economy should not imply any political hegemony. Our argument about the hegemony of immaterial labor and the becoming common of all forms of labor is aimed instead at establishing that contemporary conditions tending to form a general communication and collaboration of labor that can be the basis of the multitude."

"conventional terms such as service work, intellectual labor, and cognitive labor all refer to aspects of immaterial labor, but none of them captures its generality. As an initial approach, one can concieve immaterial labor in two principle forms. The first for refers to labor, that is primarily intellectual or linguistic such as problem solving, symbolic and analytical tasks, and linguistic expressions. This kind of immaterial labor produces ideas, symbols, codes, texts, linguistic figures, images and other such products. We call the other principle form of immaterial labor "affective labor". Affective labor, then, is labor that produces or manipulates affects such as a feeling of ease, well-being, satisfaction, excitement, or passion."

"The contemporary scene of labor and production, we will explain, is being transformed under the hegemony of immaterial labor, that is, labor that produces immaterial products, suchs as information, knoledges, ideas, images, relationships, and affects. This does not mean that there is no more industrial working class whose calloused hands toil with machines or that there ae no more agricultural workers who till the soil. It does not even mean that the numbers of such workers have decreased globally. In fact, workers involved primarily in immaterial production are a small minority of the gloval whole. What it means, rather, is that the qualities and characteristics of immaterial production are tending to transform the other forms of labor and indeed society as a whole. Some of these new characteristics are decidedly unwelcome. When our ideas and affects, or emotions, are put to work, for insance, and when they thus become subject in a way to the command of the boss, we often experience new and intense forms of violation or alienation. Furthermore, the contractual and material conditions of immaterial labor that tend to spread to the entire labor market are making the position of labor in general more precarious. The is one tendency, for example, in various forms of immaterial labor to blur the distinction between work time and nonwork time, extending the working day indefinietly to fill all of life, and another tendency for immaterial labor to function without stable long-term contracts, and thus to adopt the precarious position of becoming flexible and mobile . The production of ideas, knowledges, and affects, for example, does not merely create means by which society is formed and maintained; such immaterial labor also directly produces social relationships. immaterial labor tends to take the social form of network based on communication."