William Foote Whyte on Time

"The personnel man should regard personal resistance as entirely normal and simply as presenting problems that he has to contend with. At the same time, he must have a clear idea of his own role and functions. He must be prepared to explain them fully when asked. He must also be prepared to take a firm initiative in cases where others take such actions as may jeopardize his role."

"The corner-gang structure arises out of the habitual association of the members over a long period of time. The nuclei of most gangs can be traced back to early boyhood, when living close together provided the first opportunities for social contacts... The gangs grew up on the corner and remained there with remarkable persistence from early boyhood until the members reached their late twenties or early thirties. In the course of years some groups were broken up by the movement of families away from Cornerville, and the remaining members merged with gangs on near-by corners; but frequently movement out of the district does not take the corner boy away from his corner. On any evening on almost any corner one finds corner boys who have come in from other parts of the city or from suburbs to be with their old friends..."