Dwight Waldo

"We hold that efficiency cannot itself be a "value." Rather, it operates in the interstices of a value system; it prescribes relationships among parts of the value system; it receives its "moral conten…"

"From Taylor and his associates, on the one hand, and Allen, Bruere, and Cleveland, on the other, there extends a firm resolve to enlarge the domain of measurement, an unbroken missionary endeavor to e…"

"Procedure, properly applied, allows specialization to be carried to its optimum degree and effects the most efficient division of labor. Procedure not only divides labor; it also divides-and fixes-res…"

"Perhaps most important of the theoretical movements now influencing American administrative study is scientific management. At the level of technique or procedure, borrowing from and liaison with scie…"

"The modern period in organization theory is characterized by vogues, heterogeneity, claims and counter-claims."

"Among organization theorists general, if not universal agreement obtains that it is proper to view the development of organization theory as divided into three periods. Conventionally, this "history" …"

"Procedure is not a unique feature of public administration. It is a concomitant of all organized activity, and many procedures are equally usable by private administration or public administration. Pr…"

"It is procedure that governs the routine internal and external relationships - between one individual and another; between one organizational unit and another; between one process and another; between…"