Lyndall Urwick

"No superior can supervise directly the work of more than five or, at the most, six subordinates whose work interlocks. The reason for this is simple. What is supervised is not only the individuals, bu…"

"An attempt will also be made to fill in some of the gaps in the first volume. The thirteen men and women herein described are by no means all and not necessarily the most distinguished of those who ha…"

"If they had not been — and Taylor either failed to encounter, or to recognize the significance of, the early work in industrial psychology contributed by Walter Dill Scott, Hugo Munsterberg, and other…"

"It is this detachment, this use of comparison, his faith in the possibility of applying scientific processes of thought to the organisation of industry, which constitute Babbage's unique contribution …"

"The fact that these principles, collected from the writings of half a dozen different people, many of whom made no attempt to correlate their work with others, can be presented in a coherent and logic…"

"Such men and women are not confined to any one country or to any one period. They are in the great tradition of humanism. Their work is as typical of the social heritage of the twentieth century as th…"

"Administration has to do with getting things done; with the accomplishment of defined objectives. The science of administration is thus the system of knowledge whereby men may understand relationships…"

"Planning is essentially the analysis and measurement of materials and processes in advance of the event and the perfection of records so that we may know exactly where we are at any given moment. In s…"