"It is a government agency. And government agencies are run as bureaucracies. There is a role for bureaucracy; it’s very useful for certain tasks. In particular, it facilitates standardization and interchangeability. Bureaucracies excel at performing tasks that must be done consistently whether the people assigned to them are brilliant performers or bumbling fools. You can’t always count on having Albert Einstein in the patent office, so you design its procedures to work even if you hire Mr. Bean by mistake."

“The first rule of space travel...is that mistakes are fatal. Space isn’t friendly; it kills you. And there are no second chances.”

“Along the way she’d acquired a powerful conviction that history was a series of accidents—God was either absent or playing a very elaborate practical joke —and that the seeds of evil usually germinated in the footprints of people who knew how everybody else ought to behave and felt the need to tell them so.”

“Yup, that pretty much confirms the diagnosis. This is the desk of a diseased mind, hugely ambitious, prone to taking insanely dangerous risks. He’s not ashamed of boasting about it—he clearly believes in better alpha-primate dominance displays through carpentry.”

“One of the great besetting problems of the modern age is what to do with too much information.”

“It’s all he can do to refrain from prayer. God probably doesn’t want to know what he’s doing here this morning, a borderline accomplice to evil in service to a greater cause.”

“People didn’t always follow their best interests. Human beings were distressingly bad at risk analysis, lousy with hidden motivations and neuroses, anything but the clean rational actors that economists or diplomats wanted so desperately to believe in, and diplomats had to go by capabilities, not intentions.”