"In management, the first concern of the company is the happiness of people who are connected with it. If the people do not feel happy and cannot be made happy, that company does not deserve to exist... The first order of business is to let the employees have adequate income. Their humanity must be respected, and they must be given an opportunity to enjoy their work and lead a happy life."

Kaoru Ishikawa Technology See all quotes by Kaoru Ishikawa →

React to this quote

More by Kaoru Ishikawa

“The fact must be expressed as data, but there is a problem in that the correct data is difficult to catch. So that I always say "When you see the data, doubt it!" "When you see the measurement instrument, doubt it! ... For example, if the methods such as sampling, measurement, testing and chemical analysis methods were incorrect, data ... to measure true characteristics and in an unavoidable case, using statistical sensory test and express them as data.”

“90 percent of all problems can be solved by using the techniques of data stratification, histograms, and control charts. Among the causes of nonconformance, only one-fifth or less are attributable to the workers.”

Resonant Thoughts

"Our Republic is itself a strong argument in favor of composite nationality. It is no disparagement to the Americans of English descent to affirm that much of the wealth, leisure, culture, refinement a…"

— Frederick Douglass

Social Activism1818–1895

#knowledge

"The unhappy legacies of authoritarianism can be removed only if the concept of absolute power as the basis of government is replaced by the concept of confidence as the mainspring of political authori…"

— Aung San Suu Kyi

Politics1945

#justice

"In Afghanistan, a determined people are working to overcome decades of tyranny, and protect their newly free society. They have strong support from all 26 nations of the NATO Alliance. I appreciate th…"

— George W. Bush

Politics1824–1900

#Human Nature

"You can imagine my dismay when I got to Cambridge and found that I had done everything wrong. I shouldn't have named the chimps; I should have given them numbers. I couldn't talk about their personali…"

— Jane Goodall

activism1934–2025

#mind