"The manner in which the subordinates do their work has incontestably a great effect upon the ultimate result, but the operation of management has much greater effect."

“In my opinion, it is the industry concerned which should have the chief say in the question of the amount of theoretical training required. It is the industry which uses the products of the schools, and, like every consumer, it has the right to make its wishes known.”

“Administration, which calls for the application of wide knowledge and many personal qualities, is above all the art of handling men, and in this art, as in many others, it is practice that makes perfect. This is one of the reasons why we should release our future engineers for practical work as early as possible; there are many drawbacks to staying too long at school.”

“Management plays a very important part in the government of undertakings: of all undertakings, large or small, industrial, commercial, political, religious or other. I intend to set forth my ideas here on the way in which that part should be played.”

“a minister has twenty assistants, where the Administrative Theory says that a manager at the head of a big undertaking should not have more than five or six.”

“The technical and commercial functions of a business are clearly defined, but the same cannot be said of the administrative function. Not many people are familiar with its constitution and powers; our senses cannot follow its workings - we do not see it build or forge, sell or buy - and yet we all know that, if it does not work properly, the undertaking is in danger of failure.”

“means both to assess the future and make provision for it.”