"This was always the hard part. If you knew what was normal to the enemy, then everything became easy: you could lull them to sleep by feeding them normal, and you could scare the hell out of them by suddenly taking normal away. But normal to Afghans and Chechens was so different from normal to Russians that it took a bit of work for a man like Sokolov to establish what it was."
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"Some new works of art have values of some kind or another. Others, the majority, have little or none. But newness as such, in art, is never a value."
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