"One must permit his people the freedom to seek added work and greater responsibility. In my organization, there are no formal job descriptions or organization charts. Responsibilities are defined in a general way, so that people are not circumscribed. All are permitted to do as they think best and to go to anyone and anywhere for help. Each person is then limited only by his own ability."

“The question of what we can do to give purpose or meaning to our lives has been debated for thousands of years by philosophers and common men. Yet today we seem, if anything, further from the answer than before. Despite our great material wealth and high standard of living, people are groping for something that money cannot buy.”

“Nature is not as forgiving as Christ.”

“The Quakers have an excellent approach to thinking through difficult problems, where a number of intelligent and responsible people must work together. They meet as equals, and anyone who has an idea speaks up. There are no parliamentary procedures and no coercion from the Chair. They continue the discussion until unanimity is reached. I want you guys to do that. Get in a room with no phones and leave orders that you are not to be disturbed. And sit there until you can deal with each other as individuals, not as spokesmen for either organization.”

“To do a job effectively, one must set priorities. Too many people let their "in" basket set the priorities. On any given day, unimportant but interesting trivia pass through an office; one must not permit these to monopolize his time. The human tendency is to while away time with unimportant matters that do not require mental effort or energy. Since they can be easily resolved, they give a false sense of accomplishment. The manager must exert self-discipline to ensure that his energy is focused where it is truly needed.”

“When doing a job — any job — one must feel that he owns it, and act as though he will remain in that job forever. He must look after his work just as conscientiously, as though it were his own business and his own money. If he feels he is only a temporary custodian, or that the job is just a stepping stone to a higher position, his actions will not take into account the long-term interests of the organization. His lack of commitment to the present job will be perceived by those who work for him, and they, likewise, will tend not to care. Too many spend their entire working lives looking for the next job. When one feels he owns his present job and acts that way, he need have no concern about his next job.”

“If you are going to sin, sin against God, not the bureaucracy. God will forgive you but the bureaucracy won't.”