"It seems reasonable to suppose that conflict does exhibit many general patterns, that the patterns of conflict in industrial relations, international relations, interpersonal relations, and even animal life are not wholly different from one another, and that it is, therefore, worth looking for the common element. On the other hand, we should be surprised if there were no differences; the pattern of conflict in international relations, for instance, is not the same as in industrial or interpersonal relations. Just as it is important to perceive the similarities in different situations, so it is important to perceive the differences. These differences cannot be perceived, however, without a general theory to serve as a standard of comparison."
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"I think that one of our most important tasks is to convince others that there's nothing to fear in difference; that difference, in fact, is one of the healthiest and most invigorating of human charact…"
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