"Prepare your mind and heart before you prepare your speech. What we say may be less important than how we say it."

“In his own words: Stephen Covey”

“Give no answer to contentious arguments or irresponsible accusations. Let such things "fly out open windows" until they spend themselves.”

“Self growth is tender; it's holy ground. There's no higher investment.”

“Live the law of love. We encourage obedience to the laws of life when we live the laws of love.”

“Principles are universal — that is, they transcend culture and geography. They're also timeless, they never change — principles such as fairness, kindness, respect, honesty, integrity, service, contribution. Different cultures may translate these principles into different practices and over time may even totally obscure these principles through the wrongful use of freedom. Nevertheless, they are present. Like the law of gravity, they operate constantly.”

“We are product of neither nature nor nurture; we are a product of choice, because there is always a space between stimulus and response. As we wisely exercise our power to choose based on principles, the space will become larger.”