John Thibaut

"The search for the most effective conflict resolution procedure requires identification of the primary objective in resolving different kinds of disputes. This article focuses on the kind of disputes …"

"In defining the CL the primary intention is to locate a psychologically meaningful mid-point for the scale of outcomes — a neutral point on a scale of satisfaction-dissatisfaction."

"The enactment of fair procedures is associated with the belief that one will be able to control one's own outcomes."

"Interaction may begin for quite different reasons. One or both persons may know something about the other and, on the basis of this information, may (anticipate that interaction would yield good outco…"

"Decision control is measured by the degree to which any one of the participants may unilaterally determine the outcome of the dispute. For example, where a third-party decisionmaker alone may order a …"

"Solutions require thinking through a series of interrelated steps or stages, analyzing a number of rules at each point, and always keeping in mind conclusions reached at earlier points."

"In evaluating the adequacy of the sampled and anticipated outcomes of a relationship, the members of a dyad will have need for some kind of standard or criterion of the acceptability of outcomes. At l…"

"The initial step in stating a theory of procedure is to recognize the fundamental dichotomy between the potential dispute resolution objectives of "truth" and "justice." This dichotomy, we suggest, is…"