"There’s plenty of rude stuff online. People say things online that they would be ashamed to say face to face. If people could treat others as though they were speaking face to face, that would be huge."

“Quite frankly, several of the people who contributed to the article should be banned from coming near a keyboard until they have learned to engage in proper encyclopedia writing.”

“I've reason to believe”

“I think MySpace is doomed, I give them about two more years.... I think Facebook is the next Microsoft in both the bad and the good senses. That's an amazing company that is going to do a lot of good and bad things.”

“We are a passionate community of volunteers who are trying to create a free encyclopedia for every single person on the planet. So we don't often think in terms of competition. We are going to do what we do and we hope Google does wonderful things as well. … If we were approaching this as a business we would think always: Oh, how can we position ourselves on the market... We just don't do any of that stuff.”

“Wikipedia is first and foremost an effort to create and distribute a free encyclopedia of the highest possible quality to every single person on the planet in their own language. Asking whether the community comes before or after this goal is really asking the wrong question: the entire purpose of the community is precisely this goal.”

“A lot of them, they really cost more than they're worth, and they should be encouraged to leave, and not in a bad way. I mean one of the things that I've always believed is letting people walk away with dignity. We don't have to shame them and scream at them and make them leave and then they're sad and annoyed and then they make sock puppets and then they come back and harass us for years.”