"During this period I was able to carry out only one project of real interest to me. Pure Oil was a fully integrated oil company in the sense that they engaged in exploration for oil, construction of oil wells, production of crude oil, transportation to refineries, distribution of refinery products to company owned storage facilities and to gas stations. We developed a linear programming model of the whole network hoping to discover the optimum allocation to and from connected nodes in order to meet required deliveries at minimum cost. Then we collected all the data needed by our model and ran the model. The computations took several days and the results were disappointing: The optimum allocations were not significantly different from their current practices. Is it possible that we had discovered a system of human beings in which everyone knew the payoff functions and constraints, and, over time, had evolved behavior patterns that enabled them to achieve near optimum performance? Or was it possible that our model was not detailed enough as it was based so closely on current practice that no new behavior could emerge? Or was our data incorrect? This was disappointing but great experience."

“If all the theories pertinent to systems engineering could be discussed within a common framework by means of a standard set of nomenclature and definitions, many separate courses might not be required.”

“All that can be done pedagogically is to show the student how some phenomena have been modeled, let him model some phenomena under supervision, and then hope he will be successful on his own—or know enough to secure assistance.”

“The problem of the design of a system must be stated strictly in terms of its requirements, not in terms of a solution or a class of solutions.”

“... consisting of the development of a sequence of mathematical models of systems, each one more detailed than the last.”

“In the folklore of systems engineering, there are sayings, “If it isn't testable, it isn't a requirement,” and, “If it is not quantifiable, it is not testable.” I had always tended to subscribe to the particle of wisdom in these sayings. One of the many lessons that I learned from the CATIE experience, however, was that systems engineering had to be able to deal directly and purposively with what are usually considered to be strictly qualitative aspect of systems, such as quality of life, for example. The agricultural practices of these small farmers in Central America is such a large part of their lives that to change any part of their agricultural practices might be seen as diminishing their quality of life - even with respect to the color of the beans that the new practices might require. But even if we cannot deal directly with quality of life or user friendliness or enmity/sympathy, we can identify quantifiable figures of merit relating to these qualitative aspects and if we find enough figures of merit and combine them suitably, we might eventually obtain agreement that we have captured the essence of the qualitative aspect, at least as far as this particular set of stakeholders is concerned.”

“Every author has several motivations for writing, and authors of technical books always have, as one motivation, the personal need to understand; that is, they write because they want to learn, or to understand a phenomenon, or to think through a set of ideas.”