"In my experience one of the most common causes for programs, products, and change initiatives that don't work is that the wrong question has been asked."
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"My estimate of American character has improved, contrary to my expectations, by this visit...I find myself in love with their intelligence, their sincerity, and the decorous self-respect that actuates…"
"India has been more than fortunate in her sons and daughters. You will always be associated with your great warmth and humanity, your heartiness and winning informality, and your habit of zestful dedi…"
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