"The future of America is dependent upon the caliber of management to be found in the ranks of business and industry. It is management that sets the pace and motivates labor to do its job. It is the combination of a courageous, competent management and a high-moraled, highly productive labor force that makes more things available for more people, and therefore, increases the standard of living."

“In our company we have had the experience if starting our appraisal at the top level. It was my privilege to serve on the staff of the president if our company as he appraised those people who reported directly to him. He made his own notes and he acted as a chairman of the meeting. Subsequently, I saw the reflection of his conscientiousness when the three vice presidents sat together as a committee and appraised the people who report directly to them. They, too, took the same painstaking care.”

“The highest standard for each individual is that which his conscience tells him is best.”

“Management is the accomplishment of results through the efforts of other people.”

“an individual who, because of his training, experience, and competence, is employed to develop and expand the assets and realizations of owners.”

“The application of systematic methods to the conduct of business is one of the most striking developments of the present day. The successful pursuit of business activities is increasingly based on carefully developed plans and well-ordered arrangements. The body of knowledge, called Organization, has become increasingly helpful in accomplishing the objectives of the enterprise.”

“Management is the development of people and not the direction of things ... Management is personnel administration.”