"Is marketing management an art or a science? Some marketing observers maintain that good marketing is more of an art and does not lend itself to rigorous analysis and deliberation. Others strongly disagree and contend that marketing management is a highly disciplined enterprise that has much in common with other business disciplines."

“Companies pay too much attention to the cost of doing something. They should worry more about the cost of not doing it.”

“The sales department isn't the whole company, but the whole company had better be the sales department.”

“The good news is that marketing takes a day to learn. The bad news is that it takes a lifetime to master!”

“Good companies will meet needs; great companies will create markets.”

“No company in its right mind tries to sell to everyone. Gillette does not try to sell razor blades to preteens, and Kimberly-Clark doesn't try to sell its Huggies to childless families. A savvy steel company doesn't try to sell steel to every steel-using company.”

“Good mission statements focus on a limited number of goals, stress the company’s major policies and values, and define the company’s major competitive scopes. These include:”