Daniel Goleman

"If your emotional abilities aren't in hand, if you don't have self-awareness, if you are not able to manage your distressing emotions, if you can't have empathy and have effective relationships, then …"

"Feelings are self-justifying, with a set of perceptions and "proofs" all their own."

"Our emotional intelligence determines our potential for learning the practical skills that are based on its five elements: self-awareness, motivation, self-regulation, empathy, and adeptness in relati…"

"People who are emotionally adapt — who know and manage their feelings well, and who read and deal effectively with other people's feelings — are at an advantage in any domain in life, whether in roman…"

"IQ is a genetic given that cannot be changed by life experience, and that our destiny in life is largely fixed by these aptitudes."

"In a very real sense we have two minds, one that thinks and one that feels. These two fundamentally different ways of knowing interact to construct our mental life."

"There is an old-fashioned word for the body of skills that emotional intelligence represents: character."

"There are many leaders, not just one. Leadership is distributed. It resides not solely in the individual at the top, but in every person at every level who, in one way or another, acts as a leader to …"