Charles Perrow

"Some of these by-products may become so important to the participants who make up the institution as to constitute unofficial goals. “I would not be interested in this hospital unless it...” did somet…"

"To call for decentralization, representative bureaucracy, collegial authority, or employee-centered, innovative or organic organizations - to mention only a few of the highly normative prescriptions t…"

"a type of social institution in which human beings constitute both the raw materials and the products of organizational work. Although all social institutions are involved in some degree in people-pro…"

"Then the works of Max Weber, first translated from the German in the 1940s — he wrote around 1910, incredibly — began to find their way into social science thought. At first, with his celebration of t…"

"What do individuals or groups of similarly hope to gain from participation in the affairs of the organization? Or, to use an awkward phrase we shall reiterate frequently, what are the uses to which th…"

"Official goals are the general purposes of the organization as put forth in the charter, annual reports, public statements... Official goals are purposely vague and general and do not indicate two maj…"

"It takes just the right combination of circumstances to produce a catastrophe, just as it takes the right combination of inevitable errors to produce an accident."

"People do not exist just for organizations. They track all kinds of mud from the rest of their lives into the organization, and they have all kinds of interests that are independent of the organizatio…"