Robert L. Flood

"Different methodologies express different rationalities stemming from alternative theoretical positions which they reflect. These alternative positions must be respected, and methodologies and their a…"

"Quality means meeting customers' requirements, formal and informal, at lowest cost, first time every time."

"Cybernetics, although not ignoring formal networks, suggests that an informal communications structure will also be present such that complex conversations at a number of levels between two or more in…"

"Positivism : knowledge is hard, real, and capable of being transmitted in a tangible form."

"In general, we seem to associate complexity with anything we find difficult to understand."

"An example from soft systems thinking is Checkland's appreciation of soft systems methodology. He wants to introduce hard systems approaches to deal with hard problems only after and through a soft sy…"

"If Critical Systems Thinking is to contribute to enlightened societal practice, e.g., with respect to the pressing environmental and social issues of our time, it should be accessible not only to well…"

"Churchman recognized in his critical systemic thinking that the human mind is not able to know the whole. … Yet the human mind, for Churchman, may appreciate the essential quality of the whole. For Ch…"