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"I have just returned from an exciting meeting of the American Society for Engineering Education where I heard a paper on the new discipline of systems engineering. It is no longer sufficient for engineers merely to design boxes such as computers with the expectation that they would become components of larger, more complex systems. That is wasteful because frequently the box component is a bad fit in the system and has to be redesigned or worse, can lead to system failure. We must learn how to design large-scale, complex systems from the top down so that the specification for each component is derivable from the requirements for the overall system. We must also take a much larger view of systems. We must design the man-machine interfaces and even the system-society interfaces. Systems engineers must be trained for the design of large-scale, complex, man-machine-social systems."

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“If all the theories pertinent to systems engineering could be discussed within a common framework by means of a standard set of nomenclature and definitions, many separate courses might not be required.”

“All that can be done pedagogically is to show the student how some phenomena have been modeled, let him model some phenomena under supervision, and then hope he will be successful on his own—or know enough to secure assistance.”

“During this period I was able to carry out only one project of real interest to me. Pure Oil was a fully integrated oil company in the sense that they engaged in exploration for oil, construction of oil wells, production of crude oil, transportation to refineries, distribution of refinery products to company owned storage facilities and to gas stations. We developed a linear programming model of the whole network hoping to discover the optimum allocation to and from connected nodes in order to meet required deliveries at minimum cost. Then we collected all the data needed by our model and ran the model. The computations took several days and the results were disappointing: The optimum allocations were not significantly different from their current practices. Is it possible that we had discovered a system of human beings in which everyone knew the payoff functions and constraints, and, over time, had evolved behavior patterns that enabled them to achieve near optimum performance? Or was it possible that our model was not detailed enough as it was based so closely on current practice that no new behavior could emerge? Or was our data incorrect? This was disappointing but great experience.”

“The problem of the design of a system must be stated strictly in terms of its requirements, not in terms of a solution or a class of solutions.”

“... consisting of the development of a sequence of mathematical models of systems, each one more detailed than the last.”

“In the folklore of systems engineering, there are sayings, “If it isn't testable, it isn't a requirement,” and, “If it is not quantifiable, it is not testable.” I had always tended to subscribe to the particle of wisdom in these sayings. One of the many lessons that I learned from the CATIE experience, however, was that systems engineering had to be able to deal directly and purposively with what are usually considered to be strictly qualitative aspect of systems, such as quality of life, for example. The agricultural practices of these small farmers in Central America is such a large part of their lives that to change any part of their agricultural practices might be seen as diminishing their quality of life - even with respect to the color of the beans that the new practices might require. But even if we cannot deal directly with quality of life or user friendliness or enmity/sympathy, we can identify quantifiable figures of merit relating to these qualitative aspects and if we find enough figures of merit and combine them suitably, we might eventually obtain agreement that we have captured the essence of the qualitative aspect, at least as far as this particular set of stakeholders is concerned.”

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