Howard Raiffa

"A mediator is an impartial outsider who tries to aid the negotiators in their quest to find a compromise agreement."

"A lot depends on the starting point."

"It is always amazing to see how wide a spectrum of results can be obtained from replicating an identical negotiation with different principal actors; it makes no difference whether there subjects are …"

"The party that negotiates in haste is often at a disadvantage."

"Each party tended to view its own chances in court as better than the other side viewed them."

"Advice: don't embarrass your bargaining partner by forcing him or her to make all the concessions."

"After a little reflection, the best strategy becomes clear: bid aggressively up to a maximum cutoff value and then quit."

"The need is not for the creation of new analytical techniques specially designed for the negotiation process, but rather for the creative use of analytical thinking that exploits existing techniques."