Tom Peters

"Most important things take lots of time. Peerless quality. Relationship building. Developing people. Superb design. EXCELLENCE."

"Ask! Interviewing/information extraction is an ‘art’ that must be mastered!"

"Life is too short for non-WOW projects."

"An organization, no matter how ‘technologically transformed,’ is at the end of the day no more/no less than: PEOPLE SERVING PEOPLE."

"Every excellent company we studied is clear on what it stands for, and takes the process of value shaping seriously. In fact, we wonder whether it is possible to be an excellent company without clarit…"

"Punctuality at meetings influences culture of punctuality, i.e., promise-keeping in general, on-time deliveries, etc."

"Success is about executing what you are doing today with unquestionable, breathtaking excellence."

"Training in listening, in statistical techniques and problem cause-and-effect analysis, in group problem solving, in sophisticated financial analysis —and then constant retraining, for upgrading and l…"