"If you want to stay in business, satisfy customers. If you want to excel in business, delight customers."

"The entertainment industry makes this easier by elevating the person to the level of the commodity. He surr…"

"Now the consequences, the disruptive effects of such self-centeredness, such egocentric desires, are tragic…"

"It can never be wrong to give pleasure."

"Do not aim low, you will miss the mark. Aim high and you will be on a threshold of bliss."

"The genius of the Homeric style becomes even more apparent when it is compared with an equally ancient and …"

"2742. Shew not thyself joyful and pleased at the Misfortunes of any Man, tho' thou hatest him ; It argues a…"