"As an instructor, you must be able to distinguish between poor performance caused by lack of ability or aptitude on the part of the student and poor performance caused by lack of effort. You should treat the first with patience and the latter with firmness. You must never apply sarcasm and ridicule."
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"Wenzel and Richter, the latter... of most pronounced mathematical temperament, laid the foundations of stoichiometry, or "the art of measuring the chemical elements."
"Human interactions, stimulated as they are by disequilibrium, never achieve balance. In even the most favorable transaction, one party—whether he realizes it or not—must always come out the worse."
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